Mendix for Private Cloud

0
Is there anyone who knows the reason for encountering a 404 not found nginx error when accessing the environment URL after the final deployment in Mendix for Private Cloud? Is a license required?
asked
2 answers
1

I think 404 Not Found error after deploying a Mendix app in Private Cloud is usually due to network configuration issues, Mendix operator misconfiguration, or application deployment problems, not licensing

 

Here's a concise breakdown:

  • Network: Verify Ingress/OpenShift Route/Service configurations are correct in the OperatorConfiguration, including the domain and TLS settings
    • Check DNS is set up correctly if using Ingress
    • Ensure no firewall rules block access
  • Mendix Operator:
    • Confirm the Mendix Operator is running correctly
    • Ensure the correct endpoint (Ingress or OpenShift Route) is selected. If switching, the Mendix Operator may need a restart
  • Application Deployment:
    • Check the deployment package is correct
    • Verify the environment is properly set up with a valid namespace
    • Ensure the App URL is set correctly
  • Licensing: While licenses are required, they are not the likely cause of a 404 error.... An invalid license may cause restrictions, but typically not a 404

Troubleshooting:

  1. Review network settings and confirm the application's domain is correctly set up
  2. Examine Mendix Operator logs and application logs for errors
  3. Look for errors in the Mendix Portal environment details
  4. Check the deployment status of application pods
  5. If necessary, restart the Mendix Operator
  6. Verify the liveness probe is configured correctly
answered
0

Hello kang mingeun,

 

I think there should be required for the license, I not sure may its helpful by raise a request to https://support.mendix.com/

answered