Why I cant contact Mendix support team by [Submit a Request]?

0
Hi all.  In Mendix portal, there said if you have some question, you can contact them by Submit a Request, https://support.mendix.com/hc/en-us But when I tried it, after choose my issue, it just be loading forever. I wait for any hours. But It still not change. Can someone tell me how to contact the support team?  I have some question about Paid and License and Fee.  Thankyou.
asked
3 answers
1

My first thought would be a malfunction, but https://status.mendix.com/ reports no incidents today, yet.

You can alternatively raise a ticket by sending an email to support@mendix.com

For information on pricing and packages they offer see: https://www.mendix.com/pricing/

 

answered
0

Hi,

You can access the Mendix Support Portal, via email ( support@mendix.com ), or by phone (phone numbers are listed in the Support Portal). 

https://docs.mendix.com/developerportal/support/submit-support-request

answered
0

If your company's network doesn't even work with ‘Submit a request’, 

don’t buy any Paid,please.

Or you'll regret it

Look this:

https://www.mendix.com/zh/contact-us/

Asia

中国

+86 21 2208 6688
No. 500 Dalian Road, 5-8F, Building B
Shanghai 200082

answered