Question

RUNTIME License.CallHomeRetryInterval

0

How can I reduce the license server check time, if for some reason there is an error in the password validation check, the deadline is one hour to check again, could it be in 10 seconds?

asked 2022-01-31

Aristeu Justino Ayres da Silva

1 answers

Mick Drevyanko · Answer 1 · 2024-12-17

Old post but we have been experiencing a similar issue where our private cloud app instances are not always receiving a valid license upon startup. Mendix support provided us what appears to be an undocumented runtime setting "License.CallHomeRetryInterval ". They told us the value is in seconds and that setting it to 10 should be safe. The default value is 60 minutes.

We changed our application to 30 seconds and so far it seems to be working without issue.