Attachment is not attached in email.

0
Hi Team,   We are using  email connector in our application.   We are using 3rd party smtp i.e. Gupshup for email connector. we are facing one issue in that when we send the mail via application after received mail we can't  find the attachment in the email.   We tried with the same code with gmail SMTP the flow works well & we also got the attachment in the received email.   Can you please help me here where that particular attachment is blocking.
asked
2 answers
0

Hi Atul,

 

it sounds like Gupshup is blocking the attachment or not receiving it correctly, are you able to see logs/mails in Gupshup ?

answered
0
  • Do a sample test send an email to gmail and Gupshup and other email servers. Add all emails as recipients and check.
  • Try sending different file type of the attachments

 

This is more likely Gupshup issue.

 

answered