Status Flow Change Issue

I have implemented a status flow where a Creator can generate tickets for specific requests. Upon creation, these requests are assigned to a Receiver member. The expected status updates are as follows: The Creator's status should change to "Submitted."The Receiver's status should change to "Waiting for Response."Additionally, there is functionality allowing the Creator and Receiver to switch roles if necessary. Now, In the data grid, the status updates are not reflecting correctly. Despite the actions taken, the status of the Creator remains "Submitted," and the status of the Receiver remains "Waiting for Response." The expected dynamic changes in statuses are not being recorded or displayed properly. I need to identify and resolve the issue causing the data grid to not update the statuses as intended.   When they submit the ticket MCQ:    
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