Different dates showing for users in different time zone

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I have an app in 9.24.2 where users enter forms called "tickets" which have a date. Our app's default time zone is GMT-500 New York (aka EST). I'm in EST. We have a user on the west coast of the US three hours behind who's mendix account is actually EST (even though they're pacific time because it just defaults to the server time zone).   This west coast user is seeing all the dates 1 day behind, tough. For example we entered a ticket with a date 8/22/2024. We here on the east coast see it as 8/22/2024. When the west coast user views it, she sees "8/21/2024". I assume maybe it's because dates entered with no time might default to midnight EST, which would be a day prior at 9pm (21:00) on the west coast (3 hours behind). This doesn't make any sense because we have her as an east coast user in her account's time zone. Is there any javascript in Mendix on the client side causing this problem?
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2 answers
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Hi Brian,

 

this is probably due to localization of the dates. Have a look at the docs:

 

Mendix really goes into detail when to use localization and how to implement it correctly here

 

Hope that helped

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Brian,

Is the time important on the ticket dates?  If not, is the date attribute localize attribute set to Yes?

Mike

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