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Sand box has been down for 4 business days since the 7/31/2025 maintenance, is this normal?    Every time we try to launch an app in sand box it gives a runtime license error.    4:49:51 AMruntime-container/vg7tlINFOLicenseService: Project company name is 'Mendix' 4:49:51 AMruntime-container/vg7tlINFOLicenseService: License expiration date is 'Some(Tue Jul 01 00:00:00 UTC 2025)' 4:49:51 AMruntime-container/vg7tlINFOLicenseService: License type is: 'Subscription' 4:49:51 AMruntime-container/vg7tlINFOLicenseService: PredefinedLicenseService, received new license: This license: 4:49:51 AMruntime-container/vg7tlis a developer license: false 4:49:51 AMruntime-container/vg7tlhas concurrent user restrictions: true 4:49:51 AMruntime-container/vg7tllicense type: Subscription 4:49:51 AMruntime-container/vg7tlruntime mode: Production4:49:51 AMruntime-container/vg7tlcompany: Mendix 4:49:51 AMruntime-container/vg7tlseparate anonymous users: false 4:49:51 AMruntime-container/vg7tlexpiration date: Tue Jul 01 00:00:00 UTC 2025 4:49:51 AMruntime-container/vg7tlcomponents: Mobile 4:49:51 AMruntime-container/vg7tlproducts: Map() 4:49:51 AMruntime-container/vg7tluser limitations: 4:49:51 AMruntime-container/vg7tl[containersupport:eventing] WARNING: Could not send event because no event handler was found for topic `com/mendix/events/runtime/shutdown`. 4:49:51 AMruntime-container/vg7tlWARNINGLicenseService: License has been expired at 2025-07-01 00:00! 4:49:51 AMruntime-container/vg7tlWARNINGCore: Mendix Runtime is being shutdown because the license is expired! 4:49:51 AMruntime-container/vg7tlINFOCore: Mendix Runtime is shutting down now...4:49:51 AMruntime-container/vg7tlINFOCore: Mendix Runtime is now shut down. 4:49:51 AMruntime-container/vg7tltime="2025-08-05T09:49:51Z" level=info msg="program stopped with status:exit status 0" program=runtime 4:49:51 AMruntime-container/vg7tltime="2025-08-05T09:49:51Z" level=info msg="program exited" program=runtime 4:49:51 AMruntime-container/vg7tltime="2025-08-05T09:49:51Z" level=info msg="Don't start the stopped program because its autorestart flag is false" program=runtime 4:49:59 AMruntime-container/vg7tlCRITICALRuntimeWatchdog: watchdog encounter exception - [Errno 111] Connection refused 4:49:59 AMruntime-container/vg7tlCRITICALRuntimeWatchdog: terminating container, goodbye:)      

asked 2025-08-05

1 answers