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One of our clients is having some trouble with synchronizing the exchange account of 1 of their users. When examining the log files i noticed two types of errors. The second one seems is a http 401 error request which would indicate that the user is not allowed to synchronize due to faulty credentials. However our clients confirms that they have checked the credentials twice and that they are able to synchronize their folder structure succesfully. This made me dig into the log files a bit deeper and it was then when i noticed the following error msg: Has anyone every encountered this error before and what could be the cause? Caused by: jec.InternalException: <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"> <soap:Header> <t:ServerVersionInfo MajorVersion="8" MinorVersion="2" MajorBuildNumber="254" MinorBuildNumber="0" Version="Exchange2007_SP1" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" /> </soap:Header> <soap:Body> <m:GetItemResponse xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:m="http://schemas.microsoft.com/exchange/services/2006/messages"> <m:ResponseMessages> <m:GetItemResponseMessage ResponseClass="Success"> <m:ResponseCode>NoError</m:ResponseCode> <m:Items> <t:Message> <t:ItemId Id="***=" ChangeKey="***" /> <t:ParentFolderId Id="***=" ChangeKey="***==" /> <t:ItemClass>IPM.Note</t:ItemClass> <t:Sensitivity>Normal</t:Sensitivity> <t:Body BodyType="Text" /> <t:DateTimeReceived>2010-12-09T12:43:53Z</t:DateTimeReceived> <t:Size>134</t:Size> <t:Importance>Normal</t:Importance> <t:IsSubmitted>false</t:IsSubmitted> <t:IsDraft>true</t:IsDraft> <t:IsFromMe>false</t:IsFromMe> <t:IsResend>false</t:IsResend> <t:IsUnmodified>false</t:IsUnmodified> <t:DateTimeSent>2010-12-09T12:43:53Z</t:DateTimeSent> <t:DateTimeCreated>2010-12-09T12:43:53Z</t:DateTimeCreated> <t:ResponseObjects> <t:ForwardItem /> </t:ResponseObjects> <t:DisplayCc /> <t:DisplayTo /> <t:HasAttachments>false</t:HasAttachments> <t:Culture>en-US</t:Culture> <t:EffectiveRights> <t:CreateAssociated>false</t:CreateAssociated> <t:CreateContents>false</t:CreateContents> <t:CreateHierarchy>false</t:CreateHierarchy> <t:Delete>true</t:Delete> <t:Modify>true</t:Modify> <t:Read>true</t:Read> </t:EffectiveRights> <t:LastModifiedName>***</t:LastModifiedName> <t:LastModifiedTime>2010-12-09T12:43:53Z</t:LastModifiedTime> <t:InternetMessageId>&lt;B6D5898823E00E40899BB77DF29F6524011D638662D8@email.com&gt;</t:InternetMessageId> <t:IsRead>true</t:IsRead> </t:Message> </m:Items> </m:GetItemResponseMessage> </m:ResponseMessages> </m:GetItemResponse> </soap:Body> </soap:Envelope> at jec.b.a.a.j(Unknown Source) at jec.EWSConnector.getFullContact(Unknown Source) at exchangeclient.helpers.ConnectorCallerEWSJ.getFullContact(ConnectorCallerEWSJ.java:190) at exchangeclient.actions.ContactSyncFolder.fillContactEWSJ(ContactSyncFolder.java:153) at exchangeclient.actions.ContactSyncFolder.processObjectArrayEWSJ(ContactSyncFolder.java:144) at exchangeclient.actions.ContactSyncFolder.executeAction(ContactSyncFolder.java:73) at exchangeclient.actions.ContactSyncFolder.executeAction(ContactSyncFolder.java:34) at com.mendix.systemwideinterfaces.core.UserAction.execute(SourceFile:49) at com.mendix.core.actionmanagement.CoreAction.call(SourceFile:473) at it.b(SourceFile:155) at com.mendix.core.Core.execute(SourceFile:191) at hi.a(SourceFile:70) at kM.a(SourceFile:67) at eR.executeAction(SourceFile:96) at com.mendix.systemwideinterfaces.core.UserAction.execute(SourceFile:49) at com.mendix.core.actionmanagement.CoreAction.call(SourceFile:473) at it.b(SourceFile:155) at com.mendix.core.Core.executeSync(SourceFile:167) at is.a(SourceFile:71) at kM.a(SourceFile:67) ......

asked 2012-04-03

1 answers