Which DNS records need to be configured for my application domain to work on our application hosted at Mendix?

Our application test and production are hosted at Mendix.nl like ourapplication.mendix.nl Which DNS settings need to be made for www.ourapplication.nl to work? a. I assume our DNS A records need to map to the ip number of the mendix server?? b. do we need to set nameservers to a mendix nameserver ? Hope someone can explain this matter clearly for me. Thanks, Jeroen
3 answers

This somewhat overlaps with Pieter's response:

a. We strongly recommend customers to use CNAME instead of A-record. So in your example: You need to request for a custom URL(www.ourapplication.nl) in the support portal. Then on your DNS www.ourapplication.nl should point to ourapplication.mendix.net using a CNAME-record. If you don't inform us of the custom URL it will not work (you will get HTTP error code 403 forbidden).

b. No, we do not host DNS for customer's domains.


This might be better answered in a support ticket, but... in your specific case... what you did right now, using example.com as an a example instead of your name is:

www.example.com. IN CNAME example.com.
example.com. IN A

It should be:

www.example.com. IN CNAME example.mendix.net.

where example.mendix.net. is the name you got from Mendix, which points to e.g:

example.mendix.com. IN A
example.mendix.com. IN AAAA 2001:db8::31:3024:37:487

Note that the SSL setup you're currently building (as seen in support ticket) is not valid for https://example.com/ so it's no use pointing that to Mendix

If the name ending in .net you got from Mendix is under mendix.net (not mendixcloud.net) the IP-addresses won't likely change without letting you know, so in case you want to build an SSL setup for https://example.com/ you could set A and AAAA (don't forget IPv6!) on example.com, as a CNAME would break your DNS in that case.

Anyway, I'll poke support on monday to get in touch with you and the partner company about resolving this, there's too much open tickets about it now.


I think that it is also allowed to map an A-record to another A-record. Thus you could map your ourapplication.nl domain to ourapplication.mendix.nl.

That way if mendix would ever decide to move their servers your are not afflicted by it.

That being said if you do want to point the A-record of ourapplication.nl domain to the ip you could just ping the ourapplication.mendix.nl application to get the ip and point it to that..