calling my web service and invalid UTF-8

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I have a published web service that accepts an object as input parameter . when the destination calls my web service and fill Arabic letters in one of the attributes of that object, it shows the following exception : ' org.apache.axiom.om.OMEception: com.ctc.wstx.exc.wstxIOException: Invalid UTF-8 start byte 0xbf (at char #423, byte #-1) '
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1 answers
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UTF-8 does support arabic characters so my guess is they do not use the right encoding to call your webservice.

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