Hi , I have a requirement to add the attachments in created ticket.can you please let me know how we can achieve this.The attachments has to display one particular ticket. Please help us.
asked
balasaidulu
1 answers
3
Create an entity called Attachment
Let this entity inherit from System.FileDocument
Create an association from Attachment entity to Ticket entity
In the form where you edit the Ticket (in the Data View), add a Data Grid
Connect this Data Grid to the Attachment entity over the association Attachment_Ticket
Generate the Attachment_NewEdit form
Since the Data Grid is connected by association, only attachments belonging to this ticket are shown