We sometimes experience weird behaviour with the richt text editor and are wondering if someone else experienced the same. We use the rich text editor as a mail editor to allow users to change a mail template before sending the mail to the customer. In our template we dynamically generate a deeplink based on some data from our portal. What happens now is the following, say we create a link to a ticket like http://url:port/link/ticket/1 After sending the mail it seems the rich text editor changed this link to a relative one, meaning /link/ticket/1 When you open this link from a webmail it will redirect you to http://urlofwebmail/link/ticket/1 while in outlook it will open the link directly as /link/ticket/1 Either way it results in a broken or false link.
asked
Pieter van de Braak
1 answers
0
Have you tried to edit the text via the html button within the RichText widget (select button set to 'all' in the settings). It might work if you try the a href function there:
a href="[your link]" (http://www.w3schools.com/tags/attahref.asp)