MxAdmin account deleted

0
Hi all, Suddenly we get an error when trying to log in with our MxAdmin account. In the log we can see that the login failed because 'MxAdmin' is an unkown user... We have never had this before since the application is running for years. There is no logline which says that the MxAdmin account has been deleted. Does anyone had this problem before? -edit: The last time we managed to log in with the Admin account we got the following error: (after this, we didn't managed to log in with MxAdmin) Oct 23 13:37:57 127.0.0.1 abnprod: INFO - Core: Login OK: user 'MxAdmin' (Number of concurrent users: 7). Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (1/36) com.mendix.systemwideinterfaces.MendixRuntimeException: Object access cannot be retrieved. Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (2/36) at ii.a(SourceFile:1015) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (3/36) Caused by: java.lang.IndexOutOfBoundsException: Index: 0, Size: 0 Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (4/36) at java.util.ArrayList.RangeCheck(ArrayList.java:547) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (5/36) at java.util.ArrayList.get(ArrayList.java:322) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (6/36) at aU.a(SourceFile:228) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (7/36) at aU$1.a(SourceFile:292) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (8/36) at aU$1.get(SourceFile:240) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (9/36) at ii.a(SourceFile:1011) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (10/36) at ih.f(SourceFile:159) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (11/36) at ih.hasReadAccess(SourceFile:168) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (12/36) at ig.getMembers(SourceFile:117) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (13/36) at jj.a(SourceFile:249) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (14/36) at jj.a(SourceFile:137) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (15/36) at jj.a(SourceFile:84) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (16/36) at jd.a(SourceFile:48) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (17/36) at jb.a(SourceFile:263) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (18/36) at jb.b(SourceFile:203) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (19/36) at jb.a(SourceFile:189) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (20/36) at jb.processRequest(SourceFile:128) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (21/36) at je.a(SourceFile:74) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (22/36) at com.mendix.core.MxRuntime.processRequest(SourceFile:907) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (23/36) at com.mendix.m2ee.server.handler.RuntimeHandler.handle(RuntimeHandler.java:45) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (24/36) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:111) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (25/36) at org.eclipse.jetty.server.Server.handle(Server.java:351) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (26/36) at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:454) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (27/36) at org.eclipse.jetty.server.BlockingHttpConnection.handleRequest(BlockingHttpConnection.java:47) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (28/36) at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:900) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (29/36) at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:954) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (30/36) at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:857) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (31/36) at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (32/36) at org.eclipse.jetty.server.BlockingHttpConnection.handle(BlockingHttpConnection.java:66) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (33/36) at org.eclipse.jetty.server.nio.BlockingChannelConnector$BlockingChannelEndPoint.run(BlockingChannelConnector.java:293) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (34/36) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:599) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (35/36) at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:534) Oct 23 13:37:58 127.0.0.1 abnprod: ERROR - Connector: (36/36) at java.lang.Thread.run(Thread.java:662) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (1/36) com.mendix.systemwideinterfaces.MendixRuntimeException: Object access cannot be retrieved. Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (2/36) at ii.a(SourceFile:1015) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (3/36) Caused by: java.lang.IndexOutOfBoundsException: Index: 0, Size: 0 Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (4/36) at java.util.ArrayList.RangeCheck(ArrayList.java:547) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (5/36) at java.util.ArrayList.get(ArrayList.java:322) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (6/36) at aU.a(SourceFile:228) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (7/36) at aU$1.a(SourceFile:292) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (8/36) at aU$1.get(SourceFile:240) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (9/36) at ii.a(SourceFile:1011) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (10/36) at ih.f(SourceFile:159) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (11/36) at ih.hasReadAccess(SourceFile:168) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (12/36) at ig.getMembers(SourceFile:117) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (13/36) at jj.a(SourceFile:249) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (14/36) at jj.a(SourceFile:137) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (15/36) at jj.a(SourceFile:84) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (16/36) at jd.a(SourceFile:48) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (17/36) at jb.a(SourceFile:263) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (18/36) at jb.b(SourceFile:203) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (19/36) at jb.a(SourceFile:189) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (20/36) at jb.processRequest(SourceFile:128) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (21/36) at je.a(SourceFile:74) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (22/36) at com.mendix.core.MxRuntime.processRequest(SourceFile:907) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (23/36) at com.mendix.m2ee.server.handler.RuntimeHandler.handle(RuntimeHandler.java:45) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (24/36) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:111) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (25/36) at org.eclipse.jetty.server.Server.handle(Server.java:351) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (26/36) at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:454) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (27/36) at org.eclipse.jetty.server.BlockingHttpConnection.handleRequest(BlockingHttpConnection.java:47) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (28/36) at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:900) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (29/36) at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:954) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (30/36) at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:857) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (31/36) at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (32/36) at org.eclipse.jetty.server.BlockingHttpConnection.handle(BlockingHttpConnection.java:66) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (33/36) at org.eclipse.jetty.server.nio.BlockingChannelConnector$BlockingChannelEndPoint.run(BlockingChannelConnector.java:293) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (34/36) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:599) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (35/36) at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:534) Oct 23 13:38:09 127.0.0.1 abnprod: ERROR - Connector: (36/36) at java.lang.Thread.run(Thread.java:662) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (1/36) com.mendix.systemwideinterfaces.MendixRuntimeException: Object access cannot be retrieved. Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (2/36) at ii.a(SourceFile:1015) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (3/36) Caused by: java.lang.IndexOutOfBoundsException: Index: 0, Size: 0 Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (4/36) at java.util.ArrayList.RangeCheck(ArrayList.java:547) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (5/36) at java.util.ArrayList.get(ArrayList.java:322) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (6/36) at aU.a(SourceFile:228) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (7/36) at aU$1.a(SourceFile:292) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (8/36) at aU$1.get(SourceFile:240) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (9/36) at ii.a(SourceFile:1011) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (10/36) at ih.f(SourceFile:159) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (11/36) at ih.hasReadAccess(SourceFile:168) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (12/36) at ig.getMembers(SourceFile:117) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (13/36) at jj.a(SourceFile:249) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (14/36) at jj.a(SourceFile:137) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (15/36) at jj.a(SourceFile:84) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (16/36) at jd.a(SourceFile:48) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (17/36) at jb.a(SourceFile:263) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (18/36) at jb.b(SourceFile:203) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (19/36) at jb.a(SourceFile:189) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (20/36) at jb.processRequest(SourceFile:128) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (21/36) at je.a(SourceFile:74) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (22/36) at com.mendix.core.MxRuntime.processRequest(SourceFile:907) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (23/36) at com.mendix.m2ee.server.handler.RuntimeHandler.handle(RuntimeHandler.java:45) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (24/36) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:111) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (25/36) at org.eclipse.jetty.server.Server.handle(Server.java:351) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (26/36) at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:454) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (27/36) at org.eclipse.jetty.server.BlockingHttpConnection.handleRequest(BlockingHttpConnection.java:47) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (28/36) at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:900) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (29/36) at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:954) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (30/36) at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:857) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (31/36) at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:235) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (32/36) at org.eclipse.jetty.server.BlockingHttpConnection.handle(BlockingHttpConnection.java:66) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (33/36) at org.eclipse.jetty.server.nio.BlockingChannelConnector$BlockingChannelEndPoint.run(BlockingChannelConnector.java:293) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (34/36) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:599) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (35/36) at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:534) Oct 23 13:38:14 127.0.0.1 abnprod: ERROR - Connector: (36/36) at java.lang.Thread.run(Thread.java:662) Oct 23 13:39:28 127.0.0.1 abnprod: INFO - Core: Anonymous user 'Anonymous_fbb016bb-1a2d-40d3-a1ae-70ed833d4315' created (Number of concurrent users: 8). Oct 23 13:39:35 127.0.0.1 abnprod: INFO - Connector: New login request from [Source-IP: 127.0.0.1, X-Forwarded-For: 2001:980:7952:1:ad76:de12:8c11:baa8, User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0] Oct 23 13:39:35 127.0.0.1 abnprod: INFO - Core: Login FAILED: unknown user 'MxAdmin'.
asked
1 answers
0

Are you in the custom or in the standard cloud? I know in the custom cloud you could just recreate the MxAdmin account (create UNDERSCORE admin UNDERSCORE user). In the standard cloud you could try to just reset the MxAdmin password and see if this helps.

Regards,

Ronald

answered