Creating a support ticket.

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We need to log a support call for assistance. When we try and create the ticket we can only select 1 of 2 subjects which does not relate to our query.
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1 answers
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Hi Frankie,

Our apologies for the inconvenience!

I have just granted the Truworths company the proper access rights that was needed as a Mendix Customer.

From now you should be able to see more subjects and raise tickets in our support system.

Please visit the link below for a HOW-TO of our support system:

https://www.slideshare.net/secret/t01jj28wy8Qn2H

Thank you for your patience and thank you for choosing Mendix.

Kindest regards,

Sultana Mir | Mendix Support | support@mendix.com

Global Support Numbers: +31 10 478 8848 | +1 617 939-9638 | +44 3308 280000 | +27 11 550 2419

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