PDF generator creates blurry images

With the Mendix PDF document I have some static images which I add to my document. When I view these images in adobe reader (version XI) these images look blurry, while they look fine if i use chrome to open the pdf or another image viewer. I have tried putting a larger image in and then sizing this large image to the needed size. However this has not solved the problem. Is there some setting in Mendix that determines the resolution of an image in pdf documents. Changing settings of adobe reader is not an option since we have no control of the settings which customer use to open the document.
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