Question

Signature not working on Tablets or Phone

2

Hi All, I've created a jobcard system where clients can sign completed jobs using the signature widget. This works well on computers but when you access it via mobile devices and try to sign it just scrolls and doesn't actually sign. Is there something I'm missing or is this a bug? Regards,

asked 2015-02-03

Johan Nieuwoudt

4 answers

Ralph Lenssen · Answer 1 · 2015-03-17

The widget is not for this mendix version. Upgrade to 5.10 or higher and the problem should be solved.

Eco Moll · Answer 2 · 2015-03-18

As far as I know the problem "only" exists on iOS devices. There also some improvements in version 5.14.

Johan Nieuwoudt · Answer 3 · 2015-03-19

I've just tested and it does the same still (Galaxy Note4)

Do i have to download the widget again or is there a setting to change? I've tested this with 5.14 now.

Regards

Koen van Tartwijk · Answer 4 · 2015-06-11

I would like to confirm that I am experiencing the same problem (Modeler 5.15.1). The signature widget works perfectly in every browser I tryed and it works perfectly on iOS aswell. However I can't get it to work on Android. Not in a browser, nor in a published Phonegap application. A solution to this problem would be much appreciated.