Issue with Modeler 6.9. - Error on Click of any item

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We have upgraded to the 6.9 platofrm from the 6.6 platform. We have made necessary updates and have had no major issues locally. When we deployed to our upgrade environment and began to test the UI we were unable to complete any actions. We are getting an error in the console pointing to the mxui.js file. We can login to both the admin side and public side of the application. But any further actions do not register a click. For example: Model Reflection mxui.js?636106525427542369:29 mxui.sys.UI.execute: unknown action type (anonymous function) @ mxui.js?636106525427542369:29 error @ mxui.js?636106525427542369:29 UI.execute @ mxui.js?636106525427542369:29 _onClick @ mxui.js?636106525427542369:29 (anonymous function) @ mxui.js?636106525427542369:21 (anonymous function) @ mxui.js?636106525427542369:29 (anonymous function) @ mxui.js?636106525427542369:21 We are using the Service console version of 4.4 Modeler version 6.9 Running on a windows environment
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3 answers
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Have you tried removing and re-adding the 6.9.0 runtime from the Mendix Service Console 4.4.0?

In your application deployment directory <path>\Apps\<app name>\Project\web they should be a symbolic link to the mxclientsystem folder. Look at properties of this link and confirm that it points to the correct runtime version <path>\Servers\6.9.0\runtime\mxclientsystem

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It looks like you are running the old web client (6.6) in production against a deployment package created by version 6.9. The error message you mention (unknown action type) does not exist in Mendix 6.9. So, I do not think this is a bug in 6.9 but rather I think that the production server is serving the old version of the web client still. Someone with experience with the service console can probably quickly tell you how to fix this.

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If any action fails it looks like a new bug was introduced, did you file a support ticket? Does the same happen in a brand new project? Or when running this project on your local machine?

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