Question

Allow users multiple log ins on same device

0

Our client has requested the possibilty for multiple log in's for the users of our App. Typical usage: a user is working with the App, for example entering data when recieving a phone call (e.g. from a customer) and wants to view data in another part of the App without interrupting the work he's doing. How can we achieve this?

asked 2017-03-06

Bob van Dijk

2 answers

Remco Snijders · Answer 1 · 2017-03-06

I don't think you necessarily need multiple log ins for this. The reason why you cannot view multiple screens is that Mx apps are one-page often-refreshing applications. However, with good UX, you should allow users to execute their process using logical navigation and layout, so ideally, you should not need multiple screens.

David Sanders · Answer 2 · 2017-03-06

In the same browser, you can open multiple tabs to view different parts of your application using the same session.

Alternatively, if you have enabled Multiple sessions per user in your runtime configuration, you can log in multiple times with the same account, either in different browsers, or in private sessions in the same browser. This will consume multiple licenses for the same user.