Chat is not working

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I have followed all the installation instructions but I am unable to chat with the users kindly help. Is there any compatibility issue with 5.20 or is there any change in the documentation? I am also getting the following error: Could not start chat server because persistant sessions are disabled.
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1 answers
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For the chat to work you must enable persistent sessions. See documentation here: https://world.mendix.com/display/refguide5/Custom+Settings

Regards,

Ronald

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