Cant Sign In

i have create a user with password i have checked system$user my user is already in there along with the bcrypt password but when i tried to sign in error message username or password you entered is incorrect i have checked the decrypted password the password that i entered is right along with the username but i cant sign in except with mendix made account
1 answers

When you are sure that the name and password are correct, have a look at the logs.

Most likely issue are:

- The user is blocked

- The user is not active

- The user does not have any roles assigned

The details will be in the log and in the UI you will see the message that the password or username is incorrect.