Images not available with the installation of the PROD backup to the ACPT environment

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Hi there,   We encounter a problem with the backup of our application. We would like to create a back up from the Cloud V4 production (PROD) environment (so far so good) and install in the cloud V4 Acceptation (ACPT) environment. The application in the ACPT environment is looking good, but the files and images are not showing. In fact we cannot upload an image in ACPT. We get an error immidiately. Is there anything else we need to do to convert the images and files from the PROD database to the ACPT database? Am I missing something. Im am really looking forward hearing from you!   Regards Dennis Bemer  
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4 answers
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Did you download & restored the full snapshot and did you restore it using the same model package as the PROD environment uses?

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I did the following. See attachment. I truly hope that i missed something

Hope you can help!

 

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This is what I get in the live log:

I tried to add a new image multiple times…. 

Hope you can help me...

 

2020-08-20T07:01:19.429908 [APP/PROC/WEB/0]   INFO - MicroflowDebugger: Unauthorized debugger request from [Source-IP: 127.0.0.1, X-Forwarded-For: 185.42.68.129, 10.10.11.45, User-Agent: Mendix Modeler 7.23.14].
2020-08-20T07:01:56.377480 [APP/PROC/WEB/0]   INFO - MicroflowDebugger: Unauthorized debugger request from [Source-IP: 127.0.0.1, X-Forwarded-For: 185.42.68.129, 10.10.11.45, User-Agent: Mendix Modeler 7.23.14].
2020-08-20T07:02:55.832303 [APP/PROC/WEB/0]   INFO - Connector: Debugging session started from [Source-IP: 127.0.0.1, X-Forwarded-For: 185.42.68.129, 10.10.11.45, User-Agent: Mendix Modeler 7.23.14].
2020-08-20T07:03:17.678860 [APP/PROC/WEB/0]   ERROR - Connector: 404 - file not found for file: file/
2020-08-20T07:03:17.678956 [APP/PROC/WEB/0]   ERROR - Connector: 404 - file not found for file: file/
2020-08-20T07:03:17.679463 [APP/PROC/WEB/0]   ERROR - Connector: 404 - file not found for file: file/
2020-08-20T07:03:17.679521 [APP/PROC/WEB/0]   ERROR - Connector: 404 - file not found for file: file/
2020-08-20T07:05:35.096582 [APP/PROC/WEB/0]   INFO - Connector: Debugging session stopped from [Source-IP: 127.0.0.1, X-Forwarded-For: 185.42.68.129, 10.10.11.27, User-Agent: Mendix Modeler 7.23.14].
2020-08-20T07:05:44.104228 [APP/PROC/WEB/0]   INFO - Connector: Debugging session started from [Source-IP: 127.0.0.1, X-Forwarded-For: 185.42.68.129, 10.10.11.27, User-Agent: Mendix Modeler 7.23.14].
2020-08-20T07:05:51.578556 [APP/PROC/WEB/0]   INFO - Core: Removing session for user 'MxAdmin'
2020-08-20T07:05:52.117322 [APP/PROC/WEB/0]   INFO - WebUI: Anonymous user 'Anonymous_931a89c2-0885-43ce-887d-12a3d32df407' created (Number of concurrent sessions: 1).
2020-08-20T07:05:53.375131 [APP/PROC/WEB/0]   INFO - WebUI: New login request from [Source-IP: 127.0.0.1, X-Forwarded-For: 185.42.68.129, 10.10.11.53, User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36]
2020-08-20T07:05:53.486137 [APP/PROC/WEB/0]   INFO - WebUI: Login OK: user 'MxAdmin' (Number of concurrent sessions: 1).
2020-08-20T07:06:09.434292 [APP/PROC/WEB/0]   ERROR - Connector: 404 - file not found for file: file/
[All done]

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Cannot relate the log directly to your issue.

Though the debugger is screaming for attention. I would take a look if the debugger is enabled, and connected to any local machine. Switch of the debugger in the ACCP environment and go from there with your investigation.

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