What is uptime in Mendix pricing package

0
I am confused in Mendix uptime, they are offering 99.5% uptime and 99.95% uptime, What does it mean? And if I use my own cloud or cluster then this uptime is applicable to those clusters or they are independent of Mendix uptime. Please help me out from this confusion.
asked
1 answers
2

SLA level of 99.5 % uptime/availability results in the following periods of allowed downtime/unavailability:

  • Daily: 7m 12s
  • Weekly: 50m 24s
  • Monthly: 3h 39m 8s
  • Quarterly: 10h 57m 26s
  • Yearly: 1d 19h 49m 44s

 

So with the gold support you get higher avaiability.

Regards,

Ronald

[EDIT] And if you use your own cloud you are yourself responsible for the uptime.

answered