Deployment on private cloud through API calls failed

I'm trying to deploy package on private cloud through API calls, i'm able create jobid with created status, but eventually job is failing with generic message failed no reason in the response, any leads?    Here are the steps for API calls: 1)This step to call API with PUT to deploy/update with new release curl -sL -X PUT -H "Authorization: MxToken $TOKEN" -H "Content-type: application/json" -H "Accept: application/json" -d @request.json  "$ENVIRONMENT" 2) To get status of job based on job id(with status created) generated from previous callcurl -sL -XGET -H "Authorization: MxToken $TOKEN" -H "Content-type: application/json" -H "Accept: application/json" "$JOB_ID but i'm getting job failed     
2 answers

Hello, venkateshwarrao pakanati


When a job fails with a generic error message, there can be several reasons behind it. Here are some steps to help you troubleshoot and resolve the issue:

1. Verify the JSON Request Payload

Ensure that request.json has the correct format and contains all required fields. Even a small mistake in the JSON structure can cause the job to fail.


2. Check API Endpoint and Parameters

Double-check the API endpoint URL and the parameters you are sending, such as $TOKEN, $ENVIRONMENT, and $JOB_ID, to ensure they are correct.


3. Review API Response Details

Sometimes, additional details about the failure can be found in the response even if the message is generic. Ensure you log or print the full response for detailed inspection.


4. Increase Verbosity of Logging

If the API allows, enable more detailed logging on the server side or within your API calls to get more information about what might be going wrong.


5. Check Authorization

Ensure that the token (MxToken $TOKEN) you are using has the necessary permissions to perform the deployment.


6. Look for Dependency Issues

There could be issues related to dependencies or configurations required for the deployment. Verify that all necessary dependencies and configurations are in place.


7. Environment Specific Issues

Sometimes the issue might be environment-specific. Ensure the environment $ENVIRONMENT is correctly set up and ready for the deployment.


response >>>>>> {"job":{"id":"f23e0a62-a59e-41ef-ade2-ce95dd58b147","status":"created","details":"Request to update environment."}}

2199INFO6/7/2024, 9:36:16 AMJob still processing for environment update....

2200INFO6/7/2024, 9:36:22 AMJob failed for environment update