Question

Html Email Template Configuration

0

Hi, I met a problem when create a html email template. I write the html code in Html preview. But when I use this template. The email is become the email like the graphic below.

asked 2025-09-04

Wei Jie Sow

1 answers

Tolga Ozden · Accepted Answer · 2025-09-04

Mendix Email Template editor is a WYSIWYG (What-You-See-Is-What-You-Get) editor. You should'nt write HTML code in that editor directly but can write the text and format with the available buttons in the editor.

Additionally, if you really need to use your own HTML code, you can press the view code button (which I highlighted below) and then paste your HTML code inside the popup modal window.