Resuming App Issue

1
Hello, I deployed my app on the  mendix cloud free apps. But the website is not opening and the website says "Resuming App" for a long time. Can anyone please help with this?
asked
2 answers
4

Go to home.mendix.com and check your app logs to see if there is any useful information about what is causing this issue. 

If not, file a ticket at support.mendix.com

answered
3

Hi Kavya,

The Mendix free app container goes to sleep after awhile. It takes a minute or two to wake up the environment when you navigate to it when its asleep. 

 

Heres some documentation that talks about it

https://docs.mendix.com/deployment/mendixcloud/

 

edit:

If it takes longer than a couple minutes than I would definitely go with Mike's approach in filing a ticket

answered