Unable to start a Mendix app service on Windows server...

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I’ve created a user and given it permissions to use the service, but I get this error when trying to start a Mendix app service: Exception occurred while checking user account WORKGROUP\SYSTEM System error: Some or all identity references could not be translated. Have you filled in a valid user account with the right notation?    at Mendix.M2EE.Utils.UserInfo.IsCurrentUser(String userName)    at Mendix.M2EE.RuntimeRunner.StartServer(Boolean strictValidate)    at Mendix.M2EE.RuntimeRunner.ConfigureAndStartRuntime(M2EEClient client, Dictionary`2 configuration, Action encryptedValuesConfigurator)    at Mendix.MendixService.Service.OnStart(String[] args) Any ideas? Thanks, Steve
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The error is pretty self explanatory: Some or all identity references could not be translated.

This means the account couldn't be found.

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