Cloud deployment not available

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I have Mendix Pro 8.5.1 and I want to deploy my app on Mendix Cloud. I have the possibility to run locally but when I click on the dropdown the Run button to run on cloud is not available. I tried to follow the “How to deploy on cloud” guide but it seems there is nothing related to my problem, because everything is supposed to work like it is. I also checked on my account and did not find something related to enabling the cloud hosting. How can I fix?
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4 answers
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Did you activate the team server for your project? Or is it a local project? Team Server needs to be enabled whan using the cloud deployment out of studio pro.

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Yes it is enabled.

I do commits and I have the history:

Also, I tried to cancel the project and open it again downloading it from the cloud, but the problem persists

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Hi Riccardo,

Do you have the app already linked to a node?

If so, then you won’t be able to deploy in sandbox indeed.

 

 

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No, that wasn’t.

 

Anyways, I contacted the support since it seemed an issue related to the account.

They did some reset procedure on my account and now it works.

Probably a bug from their side, glad that is fixed now.

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