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Hello,   One of our customers is unable to access the Energy Manager App after it was updated to the latest version (17.1.1). An error is shown in the log as "edge_app database does not exist." They have many custom dashboards and configurations on the Energy Manager and do not want to lose them. Is there any way to recover the app or roll back to a previous version? We kindly need your support. Please find the full logs below.   Regards.     {"log":"}\n","stream":"stderr","time":"2024-05-17T04:45:51.426123254Z"}{"log":"2024-05-17 04:45:51.444 UTC [137] FATAL:  database \"edge_apps\" does not exist\n","stream":"stderr","time":"2024-05-17T04:45:51.44424931Z"}{"log":"DatabaseService:: {\n","stream":"stderr","time":"2024-05-17T04:45:51.44562274Z"}{"log":"  \"debugInfo\": {\n","stream":"stderr","time":"2024-05-17T04:45:51.445646044Z"}{"log":"    \"description\": \"database \\\"edge_apps\\\" does not exist\",\n","stream":"stderr","time":"2024-05-17T04:45:51.445653456Z"}{"log":"    \"sql\": \"SELECT * FROM \\\"databaseservice\\\".appconfig WHERE name=$1\",\n","stream":"stderr","time":"2024-05-17T04:45:51.44566017Z"}{"log":"    \"sqlParams\": [\n","stream":"stderr","time":"2024-05-17T04:45:51.445666496Z"}{"log":"      \"energymanager\"\n","stream":"stderr","time":"2024-05-17T04:45:51.445673836Z"}{"log":"    ]\n","stream":"stderr","time":"2024-05-17T04:45:51.44567966Z"}{"log":"  },\n","stream":"stderr","time":"2024-05-17T04:45:51.445685057Z"}{"log":"  \"service\": \"DatabaseService\",\n","stream":"stderr","time":"2024-05-17T04:45:51.445690418Z"}{"log":"  \"state\": 500,\n","stream":"stderr","time":"2024-05-17T04:45:51.44569604Z"}{"log":"  \"stateText\": \"ServerError\",\n","stream":"stderr","time":"2024-05-17T04:45:51.445701554Z"}{"log":"  \"errorCode\": 4,\n","stream":"stderr","time":"2024-05-17T04:45:51.445707195Z"}{"log":"  \"errorKey\": \"SqlError\",\n","stream":"stderr","time":"2024-05-17T04:45:51.445712626Z"}{"log":"  \"message\": \"Database error occurred.\"\n","stream":"stderr","time":"2024-05-17T04:45:51.445718275Z"}{"log":"}\n","stream":"stderr","time":"2024-05-17T04:45:51.445723924Z"}{"log":"FrontendService:: WARNING Failure during request. retry: 2\n","stream":"stderr","time":"2024-05-17T04:45:51.446984662Z"}{"log":"2024-05-17 04:45:51.455 UTC [138] FATAL:  database \"edge_apps\" does not exist\n","stream":"stderr","time":"2024-05-17T04:45:51.456023462Z"}{"log":"DatabaseService:: {\n","stream":"stderr","time":"2024-05-17T04:45:51.456673272Z"}{"log":"  \"debugInfo\": {\n","stream":"stderr","time":"2024-05-17T04:45:51.456691996Z"}{"log":"    \"description\": \"database \\\"edge_apps\\\" does not exist\",\n","stream":"stderr","time":"2024-05-17T04:45:51.456698865Z"}{"log":"    \"sql\": \"SELECT schema_name FROM information_schema.schemata WHERE schema_name = $1\",\n","stream":"stderr","time":"2024-05-17T04:45:51.456705099Z"}{"log":"    \"sqlParams\": [\n","stream":"stderr","time":"2024-05-17T04:45:51.456813157Z"}{"log":"      \"databaseservice\"\n","stream":"stderr","time":"2024-05-17T04:45:51.456818963Z"}{"log":"    ]\n","stream":"stderr","time":"2024-05-17T04:45:51.456824404Z"}{"log":"  },\n","stream":"stderr","time":"2024-05-17T04:45:51.456829679Z"}{"log":"  \"service\": \"DatabaseService\",\n","stream":"stderr","time":"2024-05-17T04:45:51.456834824Z"}{"log":"  \"state\": 500,\n","stream":"stderr","time":"2024-05-17T04:45:51.456840383Z"}{"log":"  \"stateText\": \"ServerError\",\n","stream":"stderr","time":"2024-05-17T04:45:51.456845765Z"}{"log":"  \"errorCode\": 4,\n","stream":"stderr","time":"2024-05-17T04:45:51.456851126Z"}{"log":"  \"errorKey\": \"SqlError\",\n","stream":"stderr","time":"2024-05-17T04:45:51.456856416Z"}{"log":"  \"message\": \"Database error occurred.\"\n","stream":"stderr","time":"2024-05-17T04:45:51.456861925Z"}{"log":"}\n","stream":"stderr","time":"2024-05-17T04:45:51.456883618Z"}

asked 2024-05-17

3 answers