Problem with the configurator of Databus.

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I have a problem with the app DataBus in Industrial Edge. I try to launch this app in Data Connections but it doesn´t work. I see that this could be that the configurator of this app is outdated or no installed.  To solve this problem I try to uninstall and install it again but it still not working. I also try to reboot the industrial edge manangment, reinstall all the apps, unpublish and publish it again but nothings works.  I have the same problem in the conectors SIMATIC S7 or the OPC UA Connector.  I will add some picture of the problem.    Here we can se the problem I have in all of this data connections in the databus, the OPC UA connector or the SIMPATIC S7 connector.    In the next picture we can see that I have all the configurators good installed and updated.        I hope someone can help me. Thanks 
asked
2 answers
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I am also facing the same issue.

 

While I try to launch the Databus apps on demoied1 and demoied2 ,I get a message of "application not available".

 

I tried uninstalling and reinstalling the databus multiple times but with no luck.

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Dear both, 

 

our experts looked at this issue and cannot really tell how to solve you issue from the pictures. 

Please be so kind to open a support request: https://support.industry.siemens.com/cs/my/src?lc=en-WW

 

Hopefully, you will be able to work with databus and connectors, soon!

answered