Videos Dont Play on Tablet

I have an app with how to videos stored in an entity in the app.  The TS Audio Video Player widget is used to play these videos in a modal popup page.  In a responsive page, the videos play without any issues.  However, when I open the app on a tablet (using a Tablet browser navigation profile) I see this in the video player: Has anyone else experienced this?  Any pointers to get this resolved would be much appreciated! Thanks, Mike
1 answers

Hi Mike, is this an ipad? AFAIK there was a limitation playing video files on safari browsers.