Email Connector Error in retrieve email ( Version 3.0.0)

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While using email connector module getting error  in retrieve email   Email Connector Version 3.0.0   ERROREmail_Connector: Batch fetching failed! 4:02:02 PMAPPERROREmail_Connector: com.mendix.datahub.connector.email.utils.EmailConnectorException: EC0x015: Error while fetching emails. 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.ReceiveEmailHandler.fetchEmails(ReceiveEmailHandler.java:77) 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.IMailProvider.readMails(IMailProvider.java:21) 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.ReceiveEmailBatchTask.run(ReceiveEmailBatchTask.java:28) 4:02:02 PMAPPat java.base/java.lang.Thread.run(Unknown Source) 4:02:02 PMAPPCaused by: java.io.UnsupportedEncodingException: utf-7 4:02:02 PMAPPat java.base/sun.nio.cs.StreamDecoder.forInputStreamReader(Unknown Source) 4:02:02 PMAPPat java.base/java.io.InputStreamReader.<init>(Unknown Source) 4:02:02 PMAPPat com.sun.mail.handlers.text_plain.getContent(text_plain.java:59) 4:02:02 PMAPPat jakarta.activation.DataSourceDataContentHandler.getContent(DataHandler.java:768) 4:02:02 PMAPPat jakarta.activation.DataHandler.getContent(DataHandler.java:514) 4:02:02 PMAPPat jakarta.mail.internet.MimeBodyPart.getContent(MimeBodyPart.java:659) 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.ReceiveEmailHandler.processEmailParts(ReceiveEmailHandler.java:237) 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.ReceiveEmailHandler.processEmailContent(ReceiveEmailHandler.java:226) 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.ReceiveEmailHandler.parseMessagesAndApplyHandling(ReceiveEmailHandler.java:92) 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.ReceiveEmailHandler.fetchEmails(ReceiveEmailHandler.java:73) 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.IMailProvider.readMails(IMailProvider.java:21) 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.ReceiveEmailBatchTask.run(ReceiveEmailBatchTask.java:28) 4:02:02 PMAPPat java.base/java.lang.Thread.run(Unknown Source) 4:02:02 PMAPPERROREmail_Connector: fetch failed! 4:02:02 PMAPPERROREmail_Connector: BatchFailedException : EC0x015: Error while fetching emails. 4:02:02 PMAPPStacktrace : com.mendix.datahub.connector.email.utils.EmailConnectorException: EC0x015: Error while fetching emails. 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.ReceiveEmailHandler.fetchEmails(ReceiveEmailHandler.java:77) 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.IMailProvider.readMails(IMailProvider.java:21) 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.ReceiveEmailBatchTask.run(ReceiveEmailBatchTask.java:28) 4:02:02 PMAPPat java.base/java.lang.Thread.run(Unknown Source) 4:02:02 PMAPPCaused by: java.io.UnsupportedEncodingException: utf-7 4:02:02 PMAPPat java.base/sun.nio.cs.StreamDecoder.forInputStreamReader(Unknown Source) 4:02:02 PMAPPat java.base/java.io.InputStreamReader.<init>(Unknown Source) 4:02:02 PMAPPat com.sun.mail.handlers.text_plain.getContent(text_plain.java:59) 4:02:02 PMAPPat jakarta.activation.DataSourceDataContentHandler.getContent(DataHandler.java:768) 4:02:02 PMAPPat jakarta.activation.DataHandler.getContent(DataHandler.java:514) 4:02:02 PMAPPat jakarta.mail.internet.MimeBodyPart.getContent(MimeBodyPart.java:659) 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.ReceiveEmailHandler.processEmailParts(ReceiveEmailHandler.java:237) 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.ReceiveEmailHandler.processEmailContent(ReceiveEmailHandler.java:226) 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.ReceiveEmailHandler.parseMessagesAndApplyHandling(ReceiveEmailHandler.java:92) 4:02:02 PMAPPat com.mendix.datahub.connector.email.service.ReceiveEmailHandler.fetchEmails(ReceiveEmailHandler.java:73) 4:02:02 PMAPP... 3 more  
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1 answers
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Hello Harshad,

 

Have you been able to solve this problem? We're experiencing the same problem. For now we manually remove the email causing the problem, but that's not an ideal solution.

answered