Hi Sanjukta!
We had some problems before and we solved them following step by step the next video https://siemens.highspot.com/items/6437f98131eb74be4529d40a?lfrm=srp.30
You'll see that there are more videos on the related content area, those are very useful to keep configuring the starter kit.
I hope that you can solve it!
Greetings
M.Virginia Avalle