Excel Export doesnt work

Hello users, we wanted to export data from Mendix in Excel and used for that this website: https://docs.mendix.com/howto/integration/using-the-excel-exporter. We are able to collect data locally, but the export doesn’t work. There are no error messages. It just doesn’t work.   These are our workflows.  Do you know any solution how we can fix the problem. It also doesn’t work with the version 9.3.0. Best regards Karoline Weiss   
1 answers


did you check the browser console? if any issue popup there? there are many reasons that excel exporter doesn't work, for example, incorrect setting in excel template, security reason etc..

if you still can not find the root cause, i would suggest to debug the java code.