native image sync error: Image type of picture_2023-04-19_12-18-13 is not supported
2
Hi! I’m struggeling… I hope someone can help. In a native application (9.24, 9.24.1 & 9.24.2) taking a picture goes as expected, but when synchronising the picture from an android device to the server (I tested on three different devices), I get the following error: "Image type of 'picture_2023-04-19_12-18-13' is not supported". From my iOS device it works without errors. In the metadata of the picture file types differ: Android: “image/jpeg” iOS: image/jpg I tried both Take Picture JS actions, with different quality and measurement settings, leaving out spec chars in the name, using default name, and much more… Even when I sync an image taken in the native app on an ios device to the server, then sync it to android, and than trigger a sync on the android device, I get the error. This makes me think the problem is not in the TakePicture.js action, but more in the sync proces. And the best part has yet to come, in a new fresh project, all goes well... Can someone help maybe? Maybe you experienced this before? I’m running out of options... Thanks!
asked
Bart Heijs
3 answers
2
Bart and I ended up finding the cause of the problem, just leaving the answer here so that others can benefit too:
Turns out you can fix the issue by turning off encryption of local files and images. Of course this isn't a good solution and only a workaround if you actually want to encrypt files on your device, so we sent a ticket to Mendix so they can hopefully look into it.
Edit: Mendix fixed this, see Bart's answer.
answered
Eline Bijkerk
1
Hi,
Mendix fixed this issue in Native Template v7.0.8.
Greetings,
Bart
answered
Bart Heijs
0
He Bart,
Please check on the image extensions once you take the image on the Android device. Check on the image properties whether you have a valid extension or type of the image. Compare the props with iOS-triggered action and android triggered action.