Error in log - The native template is not compatible with the OTA package

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My native app (both initial and subsequent versions are built with the same runtime version 10.24) is not updated after installing a new package on the server. In the log I see the following message:   WARNING - NativeOTA: A mobile client requested OTA, but the client is not compatible for the following reason(s). The OTA won't be served.-The native template is not compatible with the OTA package   Who can help me?
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2 answers
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Hi Peter,

 

It seems the native mobile builder has not created the template in the same version of Mendix Studio Pro.

 

Please check this document for more findings

https://docs.mendix.com/refguide/mobile/distributing-mobile-apps/building-native-apps/native-template/#versioning

 

Regards,

Ajay

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Hi Ajay,

 

Thanks for your quick response. According to the documentation, I need to use nativeTemplate 14.1.3 in combination with Mendix Studio 10.24, and that's what the Native App was built with.

 

">=10.24.0": {

"max": "14.*.*",

"min": "14.1.3" }

 

Mobile App Builder always retrieves the correct version of the nativeTemplate, right?

 

Regards, Peter

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