Unable to access to live log in Mendix

Hi,   I am using a free version of Mendix 8. I would like to read the live logs that are being sent in the free sandbox environment. First of all, I clicked on the “Debugged info” button to copy the URL and the password. I then went to studio pro and pasted both of them into the debug section. However, I am getting “ You have no permission to access” error when I tried to read the live logs.       I tried this in other apps but it works. It is this project that do not work. ( This is my main project which sucks that it is not working). May I know how do I solve this please?
1 answers

I just checked and this is the status. There are only 4 members in the project.