New User Role is not able to used to login

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Dear All I created two user role under Security User & Operator1 Both role can be seen when I run the project    However only the account with role – Operator can be used to login. The one with User Role can not. Thank you very much for your time 
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1 answers
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Someone did log in on 8/23/2020 with User account ‘Praveen’ having the role ‘User’, so that is working fine. Possibly by now, the user account ‘Praveen’ is blocked, likely because of too many failed login attempts.

The blocked-attribute is not shown in your last screenshot, so doubleclick ‘Praveen to check his User account details.

answered