Question

Login issue

0

Hi Team, We are having issue while logging into application. While entering credentials some time it says incorrect data and then starts working normally after few minutes. Any feedback/solutions are highly appreciated, Thanks!

asked 2025-03-26

Chetu Inc

1 answers

Martin Koelewijn · Answer 1 · 2025-03-26

Maybe the user was blocked for at least five minutes after three incorrect tries? If you then use the correct credentials again, you still get the same error message (which is not user friendly, but security seems to dictate we can't give potential hackers more information).

The System.User entity has the Blocked and BlockedSince attributes. Every five minutes Mendix will check if users can be unblocked again. Which means users will be blocked between five and ten minutes, depending on the moment they were blocked compared to the unblocking interval.