Mendix Assist always offline

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Mendix Assists is always offline on my desktop computer, although I’m logged on Mendix Studio Pro:  It works fine on my notebook, but not on the desktop.  Tried uninstalling and reinstalling, but no luck. MSP version 8.14.1, but it wasn’t working since v. 8.13.0
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2 answers
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Have you checked the settings in Studio Pro. Menu ‘Edit’ → ‘Preferences’

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Hi, Tim. Yes, It’s enabled.

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