Not able to sign in through Studio pro

Not able to sign in through Studio pro, getting below screen
2 answers

Hi Rajnish,

If you are connected to internet and can access web and just cannot sign in, than this may be because your company network is blocking this. Are you are behind a proxy? If yes than you will have to add proxy server credentials. In studio pro, go to ‘Edit’ from the menu and click on ‘Preferences’ > select ‘Advanced tab’ and enter proxy server details or click on ‘Proxy Settings’ link in the sign in page.


If this is not the case than I suggest to create a support ticket on 


Hope this helps!  


The screen says you are offline… are you certain you have a connection?