Unable to send email. Please check the configuration. Error
0
Hi Everyone, Good Morning This is the error Iam going through when Iam trying to send mail .. Unable to send email. Please check the configuration. com.mendix.systemwideinterfaces.MendixRuntimeException: org.apache.commons.mail.EmailException: Sending the email to the following server failed : smtp.office365.com:587 at EmailTemplate.SendEmailMessage (JavaAction : 'Send Email') at EmailTemplate.IVK_SendEmail (SubMicroflow : 'SendEmailMessage') at MyFirstModule.IVK_SendConfirmationEmailToEmployee (SubMicroflow : 'IVK_SendEmail') at MyFirstModule.LeaveRequest_ApplyLeave (SubMicroflow : 'IVK_SendConfirmationEmailToEmployee') Advanced stacktrace: at com.mendix.modules.microflowengine.MicroflowUtil.processException(MicroflowUtil.java:85) Caused by: com.mendix.systemwideinterfaces.MendixRuntimeException: org.apache.commons.mail.EmailException: Sending the email to the following server failed : smtp.office365.com:587 at com.mendix.basis.actionmanagement.ActionManagerBase.executeSync(ActionManagerBase.java:156) Caused by: org.apache.commons.mail.EmailException: Sending the email to the following server failed : smtp.office365.com:587 at com.mendix.util.classloading.Runner.doRunUsingClassLoaderOf(Runner.java:30) Caused by: Sending the email to the following server failed : smtp.office365.com:587 at org.apache.commons.mail.Email.sendMimeMessage(Email.java:1469) at org.apache.commons.mail.Email.send(Email.java:1496) at emailtemplate.mail.Sender.send(Sender.java:182) at emailtemplate.mail.EmailModule.mail(EmailModule.java:141) at emailtemplate.actions.SendEmail.executeAction(SendEmail.java:166) at emailtemplate.actions.SendEmail.executeAction(SendEmail.java:25) at com.mendix.systemwideinterfaces.core.UserAction.execute(UserAction.java:46) at com.mendix.basis.actionmanagement.CoreActionHandlerImpl.doCall(CoreActionHandlerImpl.scala:71) at com.mendix.basis.actionmanagement.CoreActionHandlerImpl.call(CoreActionHandlerImpl.scala:49) at com.mendix.core.actionmanagement.CoreAction.call(CoreAction.java:54) at com.mendix.basis.actionmanagement.ActionManagerBase$1.execute(ActionManagerBase.java:147) at com.mendix.util.classloading.Runner.doRunUsingClassLoaderOf(Runner.java:26) at com.mendix.basis.actionmanagement.ActionManagerBase.executeSync(ActionManagerBase.java:152) at com.mendix.basis.actionmanagement.UserActionCallBuilderImpl.execute(UserActionCallBuilderImpl.scala:30) at com.mendix.modules.microflowengine.actions.actioncall.JavaAction.execute(JavaAction.scala:56) at com.mendix.modules.microflowengine.microflow.impl.MicroflowObject.$anonfun$execute$1(MicroflowObject.scala:32) at scala.Option.flatMap(Option.scala:283) at com.mendix.modules.microflowengine.microflow.impl.MicroflowObject.execute(MicroflowObject.scala:29) at com.mendix.modules.microflowengine.microflow.impl.MicroflowImpl.$anonfun$executeAfterBreakingIfNecessary$2(MicroflowImpl.scala:172) at scala.Option.flatMap(Option.scala:283) at com.mendix.modules.microflowengine.microflow.impl.MicroflowImpl.executeAfterBreakingIfNecessary(MicroflowImpl.scala:172) at com.mendix.modules.microflowengine.microflow.impl.MicroflowImpl.executeAction(MicroflowImpl.scala:119) at com.mendix.systemwideinterfaces.core.UserAction.execute(UserAction.java:46) at com.mendix.basis.actionmanagement.CoreActionHandlerImpl.doCall(CoreActionHandlerImpl.scala:71) at com.mendix.basis.actionmanagement.CoreActionHandlerImpl.call(CoreActionHandlerImpl.scala:49) at com.mendix.core.actionmanagement.CoreAction.call(CoreAction.java:54) at com.mendix.basis.actionmanagement.ActionManagerBase$1.execute(ActionManagerBase.java:147) at com.mendix.util.classloading.Runner.doRunUsingClassLoaderOf(Runner.java:26) at com.mendix.basis.actionmanagement.ActionManagerBase.executeSync(ActionManagerBase.java:152) at com.mendix.basis.component.InternalCoreBase.executeSync(InternalCoreBase.java:376) at com.mendix.modules.microflowengine.MicroflowExecuter$.executeSync(MicroflowExecuter.scala:18) at com.mendix.modules.microflowengine.actions.SubMicroflowAction.execute(SubMicroflowAction.scala:34) at com.mendix.modules.microflowengine.microflow.impl.MicroflowObject.$anonfun$execute$1(MicroflowObject.scala:32) at scala.Option.flatMap(Option.scala:283) at com.mendix.modules.microflowengine.microflow.impl.MicroflowObject.execute(MicroflowObject.scala:29) at com.mendix.modules.microflowengine.microflow.impl.MicroflowImpl.$anonfun$executeAfterBreakingIfNecessary$2(MicroflowImpl.scala:172) at scala.Option.flatMap(Option.scala:283) at com.mendix.modules.microflowengine.microflow.impl.MicroflowImpl.executeAfterBreakingIfNecessary(MicroflowImpl.scala:172) at com.mendix.modules.microflowengine.microflow.impl.MicroflowImpl.executeAction(MicroflowImpl.scala:119) at com.mendix.systemwideinterfaces.core.UserAction.execute(UserAction.java:46) at com.mendix.basis.actionmanagement.CoreActionHandlerImpl.doCall(CoreActionHandlerImpl.scala:71) at com.mendix.basis.actionmanagement.CoreActionHandlerImpl.call(CoreActionHandlerImpl.scala:49) at com.mendix.core.actionmanagement.CoreAction.call(CoreAction.java:54) at com.mendix.basis.actionmanagement.ActionManagerBase$1.execute(ActionManagerBase.java:147) at com.mendix.util.classloading.Runner.doRunUsingClassLoaderOf(Runner.java:26) at com.mendix.basis.actionmanagement.ActionManagerBase.executeSync(ActionManagerBase.java:152) at com.mendix.basis.component.InternalCoreBase.executeSync(InternalCoreBase.java:376) at com.mendix.modules.microflowengine.MicroflowExecuter$.executeSync(MicroflowExecuter.scala:18) at com.mendix.modules.microflowengine.actions.SubMicroflowAction.execute(SubMicroflowAction.scala:34) at com.mendix.modules.microflowengine.microflow.impl.MicroflowObject.$anonfun$execute$1(MicroflowObject.scala:32) at scala.Option.flatMap(Option.scala:283) at com.mendix.modules.microflowengine.microflow.impl.MicroflowObject.execute(MicroflowObject.scala:29) at com.mendix.modules.microflowengine.microflow.impl.MicroflowImpl.$anonfun$executeAfterBreakingIfNecessary$2(MicroflowImpl.scala:172) at scala.Option.flatMap(Option.scala:283) at com.mendix.modules.microflowengine.microflow.impl.MicroflowImpl.executeAfterBreakingIfNecessary(MicroflowImpl.scala:172) at com.mendix.modules.microflowengine.microflow.impl.MicroflowImpl.executeAction(MicroflowImpl.scala:119) at com.mendix.systemwideinterfaces.core.UserAction.execute(UserAction.java:46) at com.mendix.basis.actionmanagement.CoreActionHandlerImpl.doCall(CoreActionHandlerImpl.scala:71) at com.mendix.basis.actionmanagement.CoreActionHandlerImpl.call(CoreActionHandlerImpl.scala:49) at com.mendix.core.actionmanagement.CoreAction.call(CoreAction.java:54) at com.mendix.basis.actionmanagement.ActionManagerBase$1.execute(ActionManagerBase.java:147) at com.mendix.util.classloading.Runner.doRunUsingClassLoaderOf(Runner.java:26) at com.mendix.basis.actionmanagement.ActionManagerBase.executeSync(ActionManagerBase.java:152) at com.mendix.basis.component.InternalCoreBase.executeSync(InternalCoreBase.java:376) at com.mendix.modules.microflowengine.MicroflowExecuter$.executeSync(MicroflowExecuter.scala:18) at com.mendix.modules.microflowengine.actions.SubMicroflowAction.execute(SubMicroflowAction.scala:34) at com.mendix.modules.microflowengine.microflow.impl.MicroflowObject.$anonfun$execute$1(MicroflowObject.scala:32) at scala.Option.flatMap(Option.scala:283) at com.mendix.modules.microflowengine.microflow.impl.MicroflowObject.execute(MicroflowObject.scala:29) at com.mendix.modules.microflowengine.microflow.impl.MicroflowImpl.$anonfun$executeAfterBreakingIfNecessary$2(MicroflowImpl.scala:172) at scala.Option.flatMap(Option.scala:283) at com.mendix.modules.microflowengine.microflow.impl.MicroflowImpl.executeAfterBreakingIfNecessary(MicroflowImpl.scala:172) at com.mendix.modules.microflowengine.microflow.impl.MicroflowImpl.executeAction(MicroflowImpl.scala:119) at com.mendix.systemwideinterfaces.core.UserAction.execute(UserAction.java:46) at com.mendix.basis.actionmanagement.CoreActionHandlerImpl.doCall(CoreActionHandlerImpl.scala:71) at com.mendix.basis.actionmanagement.CoreActionHandlerImpl.call(CoreActionHandlerImpl.scala:49) at com.mendix.core.actionmanagement.CoreAction.call(CoreAction.java:54) at com.mendix.basis.actionmanagement.ActionManagerBase$1.execute(ActionManagerBase.java:147) at com.mendix.util.classloading.Runner.doRunUsingClassLoaderOf(Runner.java:26) at com.mendix.basis.actionmanagement.ActionManagerBase.executeSync(ActionManagerBase.java:152) at com.mendix.basis.actionmanagement.MicroflowCallBuilderImpl.execute(MicroflowCallBuilderImpl.scala:40) at com.mendix.webui.actions.client.ExecuteMicroflowAction.runMicroflow(ExecuteMicroflowAction.scala:76) at com.mendix.webui.actions.client.ExecuteMicroflowAction.$anonfun$apply$3(ExecuteMicroflowAction.scala:42) at com.mendix.webui.actions.client.RegularClientAction$Helpers$.$anonfun$liftEither$1(RegularClientAction.scala:29) at com.mendix.webui.actions.client.RegularClientAction$Helpers$StateHandler.$anonfun$apply$4(RegularClientAction.scala:55) at com.mendix.webui.requesthandling.helpers.StateHandling.withState(StateHandling.scala:37) at com.mendix.webui.requesthandling.helpers.StateHandling.withState$(StateHandling.scala:34) at com.mendix.webui.actions.client.RegularClientAction$Helpers$StateHandler.withState(RegularClientAction.scala:45) at com.mendix.webui.actions.client.RegularClientAction$Helpers$StateHandler.apply(RegularClientAction.scala:53) at com.mendix.webui.actions.client.RegularClientAction$Helpers$StateHandler.apply(RegularClientAction.scala:45) at com.mendix.webui.actions.client.ExecuteMicroflowAction.apply(ExecuteMicroflowAction.scala:43) at com.mendix.webui.actions.client.ExecuteMicroflowAction.apply(ExecuteMicroflowAction.scala:22) at com.mendix.webui.actions.client.RegularClientAction.$anonfun$execute$3(RegularClientAction.scala:109) at scala.util.Try$.apply(Try.scala:210) at com.mendix.webui.actions.client.RegularClientAction.$anonfun$execute$2(RegularClientAction.scala:109) at com.mendix.webui.actions.client.RegularClientAction.$anonfun$execute$2$adapted(RegularClientAction.scala:107) at com.mendix.webui.requesthandling.helpers.ContextHandling.$anonfun$inContext$5(ContextHandling.scala:47) at scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.scala:18) at com.mendix.basis.actionmanagement.IMonitoredAction$$anon$1.execute(IMonitoredAction.scala:47) at com.mendix.util.classloading.Runner.doRunUsingClassLoaderOf(Runner.java:26) at com.mendix.basis.actionmanagement.IMonitoredAction.monitor(IMonitoredAction.scala:49) at com.mendix.basis.actionmanagement.IMonitoredAction.monitor$(IMonitoredAction.scala:25) at com.mendix.webui.requesthandling.helpers.ContextHandling$ClientMonitoredAction.monitor(ContextHandling.scala:59) at com.mendix.webui.requesthandling.helpers.ContextHandling.inContext(ContextHandling.scala:47) at com.mendix.webui.requesthandling.helpers.ContextHandling.inContext$(ContextHandling.scala:27) at com.mendix.webui.actions.client.RegularClientAction.inContext(RegularClientAction.scala:86) at com.mendix.webui.requesthandling.helpers.ContextHandling.inContext(ContextHandling.scala:24) at com.mendix.webui.requesthandling.helpers.ContextHandling.inContext$(ContextHandling.scala:19) at com.mendix.webui.actions.client.RegularClientAction.inContext(RegularClientAction.scala:86) at com.mendix.webui.actions.client.RegularClientAction.$anonfun$execute$1(RegularClientAction.scala:107) at scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.scala:18) at com.mendix.webui.requesthandling.helpers.ProfileHandling.profileRequest(ProfileHandling.scala:14) at com.mendix.webui.requesthandling.helpers.ProfileHandling.profileRequest$(ProfileHandling.scala:10) at com.mendix.webui.actions.client.RegularClientAction.profileRequest(RegularClientAction.scala:86) at com.mendix.webui.actions.client.RegularClientAction.execute(RegularClientAction.scala:104) at com.mendix.webui.requesthandling.ClientRequestHandler.handleAction(ClientRequestHandler.scala:105) at com.mendix.webui.requesthandling.ClientRequestHandler.processRequest(ClientRequestHandler.scala:82) at com.mendix.externalinterface.connector.RequestHandler.doProcessRequest(RequestHandler.java:46) at com.mendix.external.connector.MxRuntimeConnector$1.execute(MxRuntimeConnector.java:76) at com.mendix.external.connector.MxRuntimeConnector$1.execute(MxRuntimeConnector.java:73) at com.mendix.util.classloading.Runner.doRunUsingClassLoaderOf(Runner.java:26) at com.mendix.external.connector.MxRuntimeConnector.processRequest(MxRuntimeConnector.java:79) at com.mendix.basis.impl.MxRuntimeImplBase.processRequest(MxRuntimeImplBase.java:857) at com.mendix.m2ee.appcontainer.server.handler.RuntimeServlet.service(RuntimeServlet.java:42) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:763) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1631) at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:226) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1618) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:549) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1610) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1369) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:489) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1580) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1284) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) at org.eclipse.jetty.server.Server.handle(Server.java:501) at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:383) at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:556) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:375) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:272) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:375) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:806) at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:938) at java.base/java.lang.Thread.run(Thread.java:834) Caused by: 554 5.2.252 SendAsDenied; kota.t@exalogic.co not allowed to send as kapil.k@exalogic.co; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message. 0.35250:0C000000, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:E3250000, 1.36674:0E000000, 1.61250:00000000, 1.45378:E8250000, 1.44866:AE050000, 16.55847:07140000, 17.43559:0000000024020000000000000000000000000000, 20.52176:140F00921000101000000000, 20.50032:140F00928017101000000000, 0.35180:01000000, 255.23226:00000000, 255.27962:0A000000, 255.27962:0E000000, 255.31418:01000000, 0.35250:00000000, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:48000000, 1.36674:32000000, 1.61250:00000000, 1.45378:4D000000, 1.44866:01000000, 16.55847:B4000000, 17.43559:00000000B8030000000000009601000000000000, 20.52176:140F00921000702040000830, 20.50032:140F00928017F01F43040000, 0.35180:0A000B30, 255.23226:5B000000, 255.27962:0A000000, 255.27962:32000000, 255.17082:DC040000, 0.27745:51040000, 4.21921:DC040000, 255.27962:FA000000, 255.1494:56040000, 0.38698:86000000, 1.41134:46000000, 0.37692:86000000, 0.44092:01000000, 0.41232:01000000, 0.60208:86000000, 0.37136:2B000000, 0.34608:0B010480, 0.55056:7F090000, 0.42768:7F090000, 0.56112:EE5C7457, 0.52807:7F090000, 1.41134:46000000, 7.36354:01000000000001097488F902, 4.33016:DC040000, 7.40748:010000000000010B006CF902, 7.57132:00000000000000008A0FBA73, 1.63016:32000000, 4.39640:DC040000, 8.45434:02AEAAB6151A9F4DB1C0EFEE87E14B510F010480, 1.46798:04000000, 5.10786:0000000031352E32302E343630382E3031363A50555A505230344D42353334343A35373734356365652D316362642D343731392D386130662D6261373336643565363462623A393534303000, 7.51330:4C8B26E8BF8ED9080F010480, 0.39570:3C000100, 1.55954:0A000000, 0.49266:56000000, 1.33010:0A000000, 2.54258:00000000, 0.40002:7A000000, 1.56562:00000000, 1.64146:32000000, 1.33010:32000000, 2.54258:DC040000, 255.1750:0A00010E, 255.31418:DF000000, 0.22753:C3020000, 255.21817:DC040000, 0.64418:E4000000, 4.39842:DC040000, 0.41586:0A001310, 4.60547:DC040000, 0.21966:CD020000, 4.30158:DC040000 [Hostname=PUZPR04MB5344.apcprd04.prod.outlook.com] Below is the configuration done for my mail FYI: Same code pushed to team server and if Iam checking in another device it’s working fine(Can able to get mails) Please let me know what is the issues facing in my device. TIA
asked
Tejesh Kumar Kota
3 answers
0
Hi Tejesh,
The error contains the following message:
SendAsDenied; kota.t@exalogic.co not allowed to send as kapil.k@exalogic.co
Can you try sending a message using kota.t@exalogic.co as the from address; and see if that works? If so, you need to change the configuration of the email account in Office 365 and add permissions to send mail from the kapil.k@exalogic.co alias / address, or use that account to send your mail from the Mendix app.
Hope this helps!
answered
Allard Brand
0
There is an error code STOREDRV being returned from Microsoft when you try to send the email. This means you are probably out of storage or disk quota for one of the two email addresses kota.t@exalogic.co or kapil.k@exalogic.co. Would you be able to check they both have free space available?