Hey Aditya,
Whenever you want to send something over a REST call, you need to encode you string. In this case the � can be encoded to ‘%EF%BF%BD’
So in you case you would have ‘%EF%BF%BD’+’PackagingSN’.
If you want to dynamically encode your string in a microflow you can do so by changing the string with urlEncode($StringToEncode). See mendix documentation for more information.
Regards,
Martijn