Question

Email connector REFRESH button is duplicating emails

0

Every time I click on the refresh button my emails get duplicated, how do I fix this? And how do I delete all the duplicate emails, there are hundreds, so I can’t manually delete all of them. The microflow being called has not been edited:

asked 2022-11-28

Gal Verlič

2 answers

0

To delete the emails, just retrieve EmailMessage objects and delete the list

answered 2022-11-28

Peter Mudde

Edwin van Elk · Accepted Answer · 2022-11-28

Gal, in May '22, during first tests of the new Email connector this refresh issue was reported by me as well.

Response at that time was:
Thanks for the feedback, this is how the current behavior is. I will put it to the team to re-consider changing it.

As there is no specific support ticket for this issue, I don't know what the R&D team has decided since then.