can not login Mendix Studio Pro

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I’ve login the mendix web while  each time when I try to login mendix studio pro , it return me error that “you are offline, we can not log you in because you are not connected to the internet” no matter proxy set correctly or not , always failure no matter start the app from web page or directly from the script from desktop a bit like firewall block? anybody get similar problem and any solution share? I’m on  V 10.1.1 thanks
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2 answers
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Did you set the proxy in Studio Pro?

https://docs.mendix.com/refguide/preferences-dialog/#71-proxy-server

 

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firewall problem, open success when switch to EU proxy from internal network

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