Not able to fetch projects in Studio Pro

0
Dear Team, Kindly help, when we are unable to fetch the project from team server post login into Studio pro. We are getting below errors. Pl help us to understand the issue and root cause.   ------------------------------------------------------------------------------ Mendix.Modeler.ProjectHandling.View.AppSelector.AppLoadException: An error occurred while loading TeamServer apps. ---> Mendix.Modeler.Sprintr.SprintrConnectorException: Error while retrieving sprintr projects. ---> Mendix.Modeler.VersionControl.TeamServer.TeamServerRepositoryServiceException: An error occurred while sending the request. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.Http.WinHttpException (80072EE2, 12002): Error 12002 calling WINHTTP_CALLBACK_STATUS_REQUEST_ERROR, 'The operation timed out'.   at System.Net.Http.WinHttpHandler.StartRequestAsync(WinHttpRequestState state)   --- End of inner exception stack trace ---   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)   at RestSharp.RestClient.ExecuteInternal(RestRequest request, CancellationToken cancellationToken)   --- End of inner exception stack trace ---   at Mendix.Modeler.VersionControl.TeamServer.ProServiceConnector.HandleErrorResponseStates[T](RestResponse`1 response, String method) in Mendix.Modeler.VersionControl\TeamServer\ProServiceConnector.cs:line 105   at Mendix.Modeler.VersionControl.TeamServer.ProServiceConnector.GetProjects() in Mendix.Modeler.VersionControl\TeamServer\ProServiceConnector.cs:line 40   at Mendix.Modeler.Sprintr.SprintrConnector.GetProjects() in Mendix.Modeler.VersionControl\Sprintr\SprintrConnector.cs:line 137   --- End of inner exception stack trace ---   at Mendix.Modeler.ProjectHandling.View.AppSelector.AppSelectorUI.GetSprintrApps() in Mendix.Modeler.ProjectHandling.View\AppSelector\AppSelectorUI.cs:line 179   at Mendix.Modeler.ProjectHandling.View.AppSelector.AppSelectorUI.LoadApps(Func`1 getAppsFunc, Action`1 setter, String errorMessage) in Mendix.Modeler.ProjectHandling.View\AppSelector\AppSelectorUI.cs:line 155   --- End of inner exception stack trace --- ------------------------- Mendix.Modeler.Sprintr.SprintrConnectorException: Error while retrieving sprintr projects. ---> Mendix.Modeler.VersionControl.TeamServer.TeamServerRepositoryServiceException: An error occurred while sending the request. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.Http.WinHttpException (80072EE2, 12002): Error 12002 calling WINHTTP_CALLBACK_STATUS_REQUEST_ERROR, 'The operation timed out'.   at System.Net.Http.WinHttpHandler.StartRequestAsync(WinHttpRequestState state)   --- End of inner exception stack trace ---   at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)   at RestSharp.RestClient.ExecuteInternal(RestRequest request, CancellationToken cancellationToken)   --- End of inner exception stack trace ---   at Mendix.Modeler.VersionControl.TeamServer.ProServiceConnector.HandleErrorResponseStates[T](RestResponse`1 response, String method) in Mendix.Modeler.VersionControl\TeamServer\ProServiceConnector.cs:line 105   at Mendix.Modeler.VersionControl.TeamServer.ProServiceConnector.GetProjects() in Mendix.Modeler.VersionControl\TeamServer\ProServiceConnector.cs:line 40   at Mendix.Modeler.Sprintr.SprintrConnector.GetProjects() in Mendix.Modeler.VersionControl\Sprintr\SprintrConnector.cs:line 137   --- End of inner exception stack trace ---   at Mendix.Modeler.ProjectHandling.View.AppSelector.AppSelectorUI.GetSprintrApps() in Mendix.Modeler.ProjectHandling.View\AppSelector\AppSelectorUI.cs:line 179   at Mendix.Modeler.ProjectHandling.View.AppSelector.AppSelectorUI.LoadApps(Func`1 getAppsFunc, Action`1 setter, String errorMessage) in Mendix.Modeler.ProjectHandling.View\AppSelector\AppSelectorUI.cs:line 155  
asked
2 answers
0

Hi Vijay , 

 

This is used to happen when the server is down. Can you try after sometime. 

answered
0

Hi Stella, Thank you for the response. The problem is, sometimes projects gets loaded properly when we logout and login again then it shows that error. There is inconsistency to fetch the project.

Just to understand, is there any timeout set in Studio Pro to fetch the projects. It could be network slowness due to which projects are not getting loaded.

Please do let us know, can we increase the timeout period in studio pro configuration.

answered