Mendix Studio Pro launch error

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We are currently facing an issue when trying to launch Mendix Studio Pro (on newest Mendix version 10.12.0) on new laptop. Attached is a screenshot of the error message we are encountering, which states:   Getting openid configuration failed. Status code: Forbidden. Error message: Error: Unexpected character encountered while parsing value: <. Path '', line 0, position 0. From: 'https://login.mendix.com/.well-known/openid-configuration' Response status: Forbidden     We have already attempted several troubleshooting steps including: Installing different versions of Mendix Studio Pro (9.24, 10.10, 10.11…). Creating application from a web browser or in offline mode. Updating operating system. Adjusting firewall settings Unfortunately, none of these attempts have resolved the issue. I would appreciate any help or suggestions on resolving this issue.    
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2 answers
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Hi Adrian, you should probably contact support since it's a server-side issue. It might be an authentication issue related to your mendix account but they will be able to help you out for sure.

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This sounds more like a firewall issue than a server-side issue. 

Have you checked all the requirements listed here in the System requirements? And then specifically the Firewall section.

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