Can not download a project created with web modeler

Hi all, I am having trouble downloading a project I created some time ago in the web modeler. Whenever I try to open the project either via edit app from the cloud portal or by opening a modeler and clicking open app I get the following error System.NullReferenceException: Object reference not set to an instance of an object. at Mendix.Modeler.ProjectHandling.Openers.OpenProjectForm.TryMatchWorkingCopyOnDisk() in C:\jenkins\workspace\AppStudio3.0-Build\modeler\Mendix.Modeler.ProjectHandling\Openers\OpenProjectForm.cs:line 201 at Mendix.Modeler.ProjectHandling.Openers.OpenProjectForm.OnOKPressed() in C:\jenkins\workspace\AppStudio3.0-Build\modeler\Mendix.Modeler.ProjectHandling\Openers\OpenProjectForm.cs:line 190 at Mendix.Modeler.UIFramework.UIFrameworkForm.CommitEditAndValidate() in C:\jenkins\workspace\AppStudio3.0-Build\modeler\Mendix.Modeler.UIFramework\Forms\UIFrameworkForm.cs:line 204 at Mendix.Modeler.UIFramework.UIFrameworkForm.Commit() in C:\jenkins\workspace\AppStudio3.0-Build\modeler\Mendix.Modeler.UIFramework\Forms\UIFrameworkForm.cs:line 222 at System.Windows.Forms.Control.OnClick(EventArgs e) at System.Windows.Forms.Button.OnClick(EventArgs e) at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ButtonBase.WndProc(Message& m) at System.Windows.Forms.Button.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) I tried to check out the project via tortoise but there I get an access forbidden message. I am a scrum master of the project with the persmission to edit the project in the modeler. Any ideas?
1 answers


Although I have seen this specific error on a couple of projects before and the solution was always to throw away the project on disk and download it fresh, this will probably not be a solution in your case.

I suggest filing a ticket with support to help you on this matter.