We failed to register your account in this app.

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When I try to run the app in the cloud I get in the browser the following error: Internal Server Error We failed to register your account in this app. Please try again later or contact the administrator of this app. Try again or contact your app administrator if this problem persists   Here is the log:     19:22:54 app INFO AppCloudServices: User 'https://mxid2.mendixcloud.com/mxid2/id?id=f98cd9ed-abbb-4782-b9fa-3d18810e0507' does not exist in database. Triggering OnFirstLogin action... 19:22:57 app WARNING AppCloudServices: Find or create user for openID 'https://mxid2.mendixcloud.com/mxid2/id?id=f98cd9ed-abbb-4782-b9fa-3d18810e0507' caught exception. Triggering rollback. 19:22:57 app ERROR AppCloudServices: Error while handling OpenID request: Internal Server Error: 19:22:57 app INFO We failed to register your account in this app. Please try again later or contact the administrator of this app.: com.mendix.core.CoreException: com.mendix.modules.microflowengine.MicroflowException: com.mendix.core.CoreRuntimeException: com.mendix.systemwideinterfaces.MendixRuntimeException: com.mendix.core.CoreException: com.mendix.core.CoreRuntimeException: com.mendix.systemwideinterfaces.MendixRuntimeException: com.mendix.basis.util.license.LicenseRuntimeException: Maximum number of users was exceeded, this license allows 10 users for limitation type 'NAMED' 19:22:57 app INFO at AppCloudServices.ProvisionAsAppCloudUser (Change : 'Change 'UserAccount' ') 19:22:57 app INFO at Administration.OnFirstLoginAppCloudUser (SubMicroflow : 'ProvisionAsAppCloudUser') 19:22:57 app INFO at AppCloudServices.InvokeOnFirstLoginAppCloudUser (SubMicroflow : 'OnFirstLoginAppCloudUser') 19:22:57 app INFO Advanced stacktrace: 19:22:57 app ERROR AppCloudServices: com.mendix.systemwideinterfaces.MendixRuntimeException: com.mendix.core.CoreException: com.mendix.modules.microflowengine.MicroflowException: com.mendix.core.CoreRuntimeException: com.mendix.systemwideinterfaces.MendixRuntimeException: com.mendix.core.CoreException: com.mendix.core.CoreRuntimeException: com.mendix.systemwideinterfaces.MendixRuntimeException: com.mendix.basis.util.license.LicenseRuntimeException: Maximum number of users was exceeded, this license allows 10 users for limitation type 'NAMED'
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2 answers
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Free apps allow a maximum of 10 (named) users. You're app appears appears to have reached that limit.
Either delete some users (or have your admin do so), or considering upgrading your license.

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we only have 4 named users in the app.

answered