Dynamic image view on a template grid

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hi everyone ,  A colleague of mines is working on generating PDF documents using a template page. On one of the template page there is an dynamic image viewer places inside a template grid, however when the PDF is generated the default image and the picture that was selected is being shown. The template grid was set to only have one column so we are not sure why the default image is stilling showing with the image selected ??? Thank you for time and help   
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1 answers
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usually, this means that there is no image file stored in the image object. 

Is this a development copy of your database?  If so, you may not have downloaded the files with your database backup.  

Can you view the image in a web page to make sure it is available in the application?

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