Question

Is it possible to send a email each time a feedback item has been created from the widget.

2

Hi All Is it possible to send a email each time a feedback item has been created from the widget. We would like to send a email to our support team each time a feedback item is created as some of our clients are using feedback for operational problems that need to be looked at Immediately. Regards, Patrick

asked 2021-04-07

Patrick Gerardi

2 answers

Robbie Francis · Answer 1 · 2021-08-19

Is this something that is maybe configured on the Cloud Portal? I’m also wondering if Mendix 9 still use the same feedback widget as Mendix 7? Or has it been upgraded?

Melvin Grootenboers · Answer 2 · 2022-08-09

App team members with a role that includes the permission "Can edit ‘Stories, Documents and Feedback’." will now receive an email notification when a new feedback item is submitted. If you add the support team (account) to the App Team, your support team will be notified each time a feedback item is created.